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Friday, 01 April 2022 / Published in Blog

How Financial Institutions Can Benefit from Language Access

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The globalization of financial institutions requires them to provide their services in each of the countries they target and speak the same language as the customers they serve there in order to develop better relationships with them. This impacts on not just the language but also the markets’ usage, conventions, cultural elements, and laws. Therefore, the first step in establishing a global presence is translating and localizing banking and financial services.

Language translation and interpretation services are now an essential part of global financial services operations. Financial transactions create a large number of documents, which must be prepared and transferred quickly. As a result, their ability to translate efficiently and accurately is critical.

Financial Translation

Economic globalization is accelerating, presenting firms with new opportunities for growth while also putting enterprises and financial institutions worldwide in intense competition.

Today’s businesses require up-to-date financial data in a range of languages. As a result, the information available regarding the financial sector is constantly changing, ranging from yearly financial statements to economic investment information. Moreover, the majority of these documents must adhere to international standards. As a result, the need for a dependable partner that can deliver high-quality finance translation services in this industry is also growing.

The importance of Financial Translation

Most small-scale firms aim to expand their businesses inside their native country and internationally to promote development. In addition, small and medium companies want to get into the global market regardless of size.

Financial terminology used in one nation may not be appropriate in others, resulting in communication barriers. As a result, international companies are forced to utilize finance translation services to overcome linguistic obstacles. Most businesses that want to build a significant presence in global markets require a robust financial department. Financial translation is used so that companies may publish business reports in the same or other time zones, allowing them to reach their target clients.

Language access can benefit financial institutions in a variety of ways, including:

 

  1. Overcoming banking barriers

Today’s businesses require up-to-date financial information in a variety of languages. However, consumers who do not have a strong understanding of the English language may have difficulty comprehending financial services and comparing pricing. According to the Consumer Financial Protection Bureau, they are also more likely to make rash financial decisions and fall prey to fraud and scams.

Translation companies offer finance translation services because such a large amount of language barriers still exist. Language services can help individual financial institutions reach out to a population of financially excluded and unbanked immigrants. Furthermore, financial service providers must employ on-site translators who can assist consumers and answer their queries. Establishing a partnership with a translation company for on-demand phone interpreting or remote video translating helps ensure that a customer’s inquiries and issues are answered swiftly and efficiently if recruiting multilingual employees is not an option.

 

  1. Taking advantage of the opportunity to reach the underbanked population

Immigrants make up a substantial share of the unbanked or underbanked population. According to the FDIC, around 51% of foreign-born non-citizens meet this requirement.

Effective communication is the first step in developing trust. Banks and other financial institutions can attempt to create ties with unbanked people once they can successfully engage with clients in their native language. As a result, banks and other financial organizations have an excellent opportunity to generate additional revenue from unbanked populations, particularly immigrants.

 

  1. Financial translation boosts brand

With language access, foreign visitors to a financial institution will be able to assess the quality of the service, the brand’s success, and the efficacy of the communication. When a financial organization expands into a new area, should want to keep its existing branding. An excellent service from a translation company will propel it to the top of the financial market, setting it apart from competitors in other nations for the better.

Financial translation differs from conventional document translation, and to achieve beneficial outcomes, a financial institution needs a trustworthy translation company with specific knowledge, top competence, and vast translation experience. In addition, removing language barriers and making languages more accessible in financial institutions leads to growth and aids in its internationalization.

 

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